This Privacy Notice explains how I collect, use, store and protect your personal information when you visit my website, contact me, purchase a product or choose to work with me.
I am committed to protecting your privacy and handling your personal information responsibly in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
WHO AM I?
I am Katy Whyte, a sole trader based in England.
I provide professional services, digital products and resources.
This Privacy Notice applies whether you interact with me through my website, email, social media or any other channel in connection with my business.
For the purposes of UK data protection law, I am the Data Controller for the personal information you provide to me.
If you have any questions about this Privacy Notice or how your information is handled, please contact me at:
HOW I COLLECT YOUR INFORMATION
I may collect information when you:
• Contact me through my website
• Complete an enquiry or contact form
• Book a service or purchase a product
• Join my mailing list
• Communicate with me by email, Zoom, Voxer or social media
• Visit my website
Some information may also be collected automatically through cookies and similar technologies.
THE INFORMATION I MAY COLLECT
I only collect personal information that is relevant to providing my services and operating my business.
This may include:
• Name
• Email address
• Telephone number (where provided)
• Billing information
• Payment information (processed securely by third-party payment providers)
• Information you choose to share with me
• Communications between us
• Technical information relating to your use of my website, including cookies and website analytics
SENSITIVE INFORMATION
Depending on the nature of our work together, you may choose to share personal or sensitive information with me.
I only collect sensitive personal information where it is relevant to providing the services you have requested, and I treat this information confidentially.
I do not actively seek sensitive personal information unless it is directly relevant to our work together.
HOW I USE YOUR INFORMATION
Your information may be used to:
• Respond to your enquiries
• Provide the services or products you have requested
• Process payments
• Send important information relating to your booking or purchase
• Send newsletters, updates and information about my services where you have chosen to receive them
• Improve my website and services
• Meet legal, tax and accounting obligations
I rely on one or more of the following lawful bases when processing your personal information:
• Your consent
• Performing a contract with you
• Compliance with legal obligations
• My legitimate interests in operating and improving my business, provided these do not override your rights and freedoms
I will never sell your personal information.
DISCLOSURE OF YOUR INFORMATION
I will never sell or share your personal information with third parties for marketing purposes.
Where necessary, I may share your information with trusted third-party providers who help me operate my business, including payment providers, website hosting providers, email service providers, video conferencing software and professional advisers such as accountants.
Payment card details are processed securely by third-party payment providers such as Stripe and PayPal. I do not store your full payment card details.
I may also disclose information where required by law or where necessary to protect my legal rights.
Some of the companies I work with may process information outside the UK. Where this happens, appropriate safeguards are in place to protect your information.
HOW I HOLD YOUR INFORMATION
I take reasonable technical and organisational measures to protect the personal information I hold.
Where appropriate, personal information is stored using trusted third-party software providers who help me operate my business securely. I also use appropriate security measures, including password protection and secure systems where available.
Whilst I take every reasonable step to protect your information, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
RETENTION OF YOUR INFORMATION
Your personal information will only be retained for as long as is reasonably necessary for the purpose it was collected and in accordance with legal, tax and accounting requirements where applicable.
Once your information is no longer required, it will be securely deleted or anonymised.
YOUR RIGHTS
Under UK data protection law you have the right to:
• Be informed about how your personal information is used.
• Request access to the personal information I hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where appropriate.
• Request that I restrict how your information is processed.
• Object to certain types of processing.
• Withdraw your consent where processing is based on consent.
To exercise any of these rights, please contact me at katy@katywhyte.com.
MARKETING
If you choose to join my mailing list, I will send newsletters, updates and information about my services.
You can unsubscribe at any time by clicking the unsubscribe link included in my emails or by contacting me directly.
I will only send marketing communications where I have an appropriate lawful basis to do so.
CHILDREN
My services are intended for adults.
I do not knowingly collect personal information from anyone under the age of 18 without the consent of a parent or legal guardian.
COOKIES
My website uses cookies and similar technologies to help the website function, understand how visitors use the site and improve your browsing experience.
Where required by law, you will be given the opportunity to accept or decline non-essential cookies.
You can also manage cookies through your browser settings.
LINKS TO OTHER WEBSITES
My website may contain links to other websites.
Once you leave my website, I am not responsible for the privacy practices or content of those websites. I encourage you to read their own privacy notices before providing any personal information.
CONCERNS
If you have any questions or concerns about how I collect or use your personal information, please contact me in the first instance at:
I aim to acknowledge your complaint within 30 days and respond as soon as reasonably practicable.
If you remain unhappy, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
CHANGES TO THIS PRIVACY NOTICE
I may update this Privacy Notice from time to time to reflect changes in the law or in the way I operate my business.
The latest version will always be available on this website.